This Privacy Policy explains how your personal data is collected, used, and protected when you visit this website, make a purchase, or choose to hear from us.
This policy complies with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.
Who we are
This website is operated by Clare-Louise Battersby (the “data controller”).
If you have any questions about this policy or how your data is handled, you can get in touch via the contact page on this website.
What data we collect
We only collect the minimum data necessary to provide our services.
This may include:
- Name
• Email address
• Information you choose to provide when contacting us
• Email preferences and subscription status
We do not collect or store sensitive personal data.
How we collect your data
Your data is collected only when you actively provide it, for example:
- Signing up to a newsletter
• Joining the collectors list
• Contacting us directly
All subscriptions are opt-in only. You will not be added to any mailing list without your explicit consent.
How we use your data
Your data is used only for the purpose it was provided:
- To send newsletters or updates you have opted into
• To share early access, studio notes, and collector communications (if you join the collectors list)
• To respond to enquiries
We do not use your data for automated decision-making or profiling.
Email marketing and MailPoet
We use MailPoet to manage email communications.
- Your email address and preferences are stored securely within MailPoet
• You can unsubscribe at any time using the link in any email
• Your consent is recorded at the point of sign-up
We do not send unsolicited marketing.
Purchases and payments
Purchases may be processed via third-party providers such as Stripe or Link.
- Payment details are processed securely by these providers
• We do not collect, store, or have access to your payment information
• Any data you provide during checkout is handled in accordance with the third party’s own privacy policies
We recommend reviewing their policies directly for full details.
No user accounts or comments
This website does not offer:
- Public user accounts
• Commenting systems
• Forums or community features
The only exception is where limited account functionality may be required as part of a purchase process, which is handled by third-party providers and not stored on this website.
Legal basis for processing
We process your personal data under the following lawful bases:
- Consent – for email subscriptions and marketing
• Legitimate interests – to respond to enquiries and operate the website effectively
• Contract – where necessary to fulfil a purchase or booking (via third parties)
Data sharing
We do not sell, rent, or trade your personal data.
Your data is only shared with trusted third-party providers where necessary to deliver services, such as:
- Email marketing (MailPoet)
• Payment processing (Stripe, Link)
All third parties are expected to comply with GDPR standards.
Data retention
We only retain your data for as long as necessary:
- Email subscribers remain on our list until they unsubscribe
• Contact enquiries are retained only as long as needed to respond and for reasonable record-keeping
You can request deletion of your data at any time.
Your rights
Under UK and EU GDPR, you have the right to:
- Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Restrict or object to processing
• Lodge a complaint with a supervisory authority
In the UK, this is the Information Commissioner’s Office (ICO).
Data security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
International transfers
Where third-party providers process data outside the UK or EEA, appropriate safeguards are in place to ensure your data remains protected in line with GDPR requirements.
Changes to this policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.
Contact
For any questions about this policy or your data, please use the contact page on this website.
